---
title: How Capitalize Cut Infrastructure Costs 67% by Replacing Azure Virtual Desktop with Blue Border
date: 2026-06-08T14:54:23Z
modified: 2026-06-08T15:23:18Z
permalink: "https://www.venn.com/resources/case-studies/how-capitalize-cut-infrastructure-costs-by-replacing-azure-virtual-desktop/"
type: case-study
status: publish
excerpt: ""
wpid: 6097
featured_image: "https://www.venn.com/wp-content/uploads/2026/06/Capitalize-x-Venn-LinkedIn-Case-Study-1.png"
---

         

 ![](https://www.venn.com/wp-content/uploads/2023/11/case-study-browser-hero-image-1024x736.jpg) 

 

 



Case Study

# How Capitalize Cut Infrastructure Costs 67% by Replacing Azure Virtual Desktop with Blue Border







 

 

 





### The Challenge:



- **Unreliable performance** — Sessions dropped and lagged daily, leaving agents unable to connect and disrupting operations across two countries
- **Inflated costs** — AVD licensing plus MSP management ran ~3x the cost of alternatives
- **MSP-introduced risk** — Config errors, duplicate accounts, and onboarding mistakes created security exposure that went undetected for months
- **Workarounds that backfired** — When connectivity failed, admins punched holes in security boundaries just to get agents online — defeating the purpose of the VDI



### The Results:



- **67% cost reduction** — Eliminated AVD licensing and MSP overhead, cutting infrastructure spend to roughly one-third of what they were paying before
- **Connectivity issues dropped to near zero** — IT support tickets for session failures went from a daily occurrence to almost nothing within weeks of migration
- **Agents noticed the difference** — A team that reliably surfaced complaints went quiet on IT issues — and started sending compliments instead
- **SOC 2 audit passed without issue** — Blue Border satisfied the same compliance controls as AVD, at a fraction of the infrastructure overhead







[DOWNLOAD CASE STUDY PDF  ](https://www.venn.com/wp-content/uploads/2026/06/How-Capitalize-Cut-Infrastructure-Costs-by-Replacing-AVD.pdf)





 



[DOWNLOAD CASE STUDY PDF  ](https://www.venn.com/wp-content/uploads/2026/06/How-Capitalize-Cut-Infrastructure-Costs-by-Replacing-AVD.pdf)