Case Study

How a Growing Legal Services Firm Scaled Securely with Venn

Learn Why a Rapidly Growing Legal Services Firm Relies on Venn’s Blue Border™ to Help Scale Securely

Company Overview

Prestige is a national legal support services provider delivering mobile notary, remote online notary, mobile field agent, and case management services. Serving more than 5,000 law firms, title, escrow, and financial companies, Prestige is trusted to handle sensitive client data at scale. With a workforce distributed nationwide, the company was preparing to reorganize and scale operations while ensuring compliance and data protection for over one million individuals’ non-public personal information (NPI).

Business Challenges

Rising Costs of Onboarding

Before Venn, every new hire required the purchase of laptops, phones, and dedicated mobile hotspots for maintaining compliance. Scaling the workforce – sometimes by 40+ workers at once – drove up costs, delayed onboarding, and added logistical complexity.

Compliance & Data Protection Pressures

Handling data for clients in legal, financial, and healthcare industries meant meeting strict regulatory standards like HIPAA and FINRA – and needing to demonstrate control effectiveness. Senior leadership saw that traditional compute models, where employees used company-issued, was not a scalable way of preventing compliance risks. 

Remote Desktop (VDI) Limitations

Like many organizations, Prestige explored remote desktop solutions but quickly rejected them due to poor performance, high latency, and general unreliability. Leadership lacked confidence in their long-term scalability.

Why Venn

Prestige selected Venn’s Blue Border™ to address these challenges.

Key decision factors included:

  • Bring Your Own Device (BYOD) Enablement: No longer required to purchase laptops and hotspots for every employee; workers could securely use their own devices, along with Venn’s dedicated encrypted network for accessing work files.
  • Strong Compliance Posture: Venn’s ability to isolate company data and apps inside a secure enclave on a user’s personal laptop supported necessary compliance regulations.
  • Employee Oversight & Productivity: Built-in monitoring tools gave management visibility into work patterns, ensuring accountability without sacrificing employee experience.
  • White-Glove Service: Venn’s product implementation and product training mirrored Prestige’s own client-first culture, easing employee adoption and reducing resistance to change.

Business Value Delivered

1. Significant Cost Savings

Prestige cut infrastructure costs by removing the need to purchase and ship laptops, phones, and hotspots for every new hire. With employees now able to use their own devices and internet (via Venn’s built-in encrypted network,) Prestige not only reduced network expenses but also kept overhead low as it scaled its workforce nationwide.

2. Faster & Easier Onboarding

New hires were able to get up and running on their own PCs and Macs within hours, reaching full productivity much faster. In addition, Venn’s white-glove onboarding and training support for all users smoothed the transition, making adoption seamless across the team.

3. Compliance as a Competitive Advantage

By demonstrating compliance with HIPAA and FINRA standards, Prestige could confidently assure clients their data was protected. This credibility became a clear advantage in RFPs and vendor evaluations, helping the company win new business over competitors with weaker security practices.

4. Enhanced Oversight & Productivity

With greater visibility into employee activity, management was able to cut downtime and strengthen accountability across the workforce. At the same time, employees saw Venn as a perk – giving them the freedom to use their own laptops.

5. Secure, Reliable Alternative to Remote Desktops

By moving away from remote desktops, Prestige eliminated the lag, latency, and useability issues that had frustrated employees in the past. Instead, Venn delivered a secure, local environment where work ran smoothly, keeping productivity high.

Results

  • Reduced onboarding costs by avoiding device purchases for each hire.
  • Improved compliance posture across industries, strengthening client trust.
  • Accelerated time-to-value for new employees, enabling faster scaling during reorganization.
  • Enhanced employee experience, with positive feedback on ease of use and flexibility.
  • Strengthened competitive positioning in the legal and financial services markets by demonstrating proactive data protection and oversight.

Customer Perspective

“I didn’t want to go the remote desktop route because I have had such terrible experiences with remote desktops. Venn gives us compliance, oversight, and valuable cost savings – the best of all worlds. Our clients trust us because we can confidently say their data is isolated and secure.”

— Jennifer Garland, CEO, Prestige

Conclusion

By implementing Venn’s Blue Border™, Prestige completely redefined how they enable their remote workforce. Instead of sinking valuable resources into laptops, phones, and hotspots for every new hire, the company cut infrastructure costs by allowing employees to securely work on their own devices. Onboarding, which once dragged on due to hardware provisioning and setup, is now completed in hours with Venn’s concierge-style support – helping new employees reach productivity faster.

These improvements have unlocked true scalability. Prestige can now hire and enable remote employees, contractors, and field agents anywhere in the country without the bottlenecks of shipping equipment or managing complex infrastructure. The result is an organization that can grow faster and more effectively, delivering stronger data protection for clients across highly regulated industries—all while giving employees a seamless, secure BYOD experience that feels like a benefit rather than a burden.

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