Scott Lavery is the SVP of Marketing at Venn where he is responsible for developing and amplifying Venn’s brand voice and accelerating growth. Scott is an experienced marketing leader in the technology/SaaS space with over 15 years of experience in brand development, demand generation, and product marketing.
Unlocking BYOD Potential: A Real Estate Company’s Holistic Tech Approach
April 19, 2024
Blog
Unlocking BYOD Potential: A Real Estate Company’s Holistic Tech Approach
In today’s dynamic business landscape, where remote work has become the new norm and employees increasingly use personal devices for work-related tasks, ensuring the security of endpoints has never been more critical. This challenge is particularly pronounced for organizations embracing a BYOD (Bring Your Own Device) policy, where employees use their personal laptops, tablets, and smartphones […]
Navigating Employee Data Privacy: APRA and the Evolution of Workplace Privacy
April 17, 2024
Blog
Navigating Employee Data Privacy: APRA and the Evolution of Workplace Privacy
Americans might soon be granted a basic right to digital privacy. The American Privacy Rights Act (APRA), introduced by two senior US lawmakers as a bipartisan deal, aims at establishing a comprehensive national digital privacy law akin to the EU’s GDPR. This legislation, if enacted, would regulate how companies collect, utilize and share Americans’ online […]
The Cost of Lost Hardware: How BPOs Can Save Millions on Shipping Devices
April 12, 2024
Blog
The Cost of Lost Hardware: How BPOs Can Save Millions on Shipping Devices
You know the drill. You hire a new remote employee that will provide overseas customer services for your client, you ship them their device, onboard them, invest in training – only to find out within a few months that they’ve moved on to another BPO. Now you need to find a new employee, and there’s […]
Strategies for Streamlining Remote Agent Onboarding to Minimize Expenses and IT Challenges
April 10, 2024
Blog
Strategies for Streamlining Remote Agent Onboarding to Minimize Expenses and IT Challenges
Remote work rose to the forefront during the pandemic, but it has not faded away. A recent Customer Contact Week (CCW) Digital Market Study reveals that nearly 90% of contact center leaders believe agents will largely be working remotely by 2030. This “Second Remote Work Transformation”, following the first transformation that occurred during the pandemic, […]
6 Ways to Protect your Data when Working with Third-party Contractors and Consultants
April 8, 2024
Blog
6 Ways to Protect your Data when Working with Third-party Contractors and Consultants
Many modern organizations are enjoying the productivity and flexibility benefits of employing a non-traditional workforce. Be it remote third party contractors, offshore workers, freelancers, gig economy workers, or other 1099s, these employees provide access to global talent, localization expertise, flexible working hours, cost-effectiveness, speed-to-market and non-core workload reduction. However, alongside these numerous advantages, there are […]
Secure BYO-PC Transformation for a Healthcare Services Organization
March 28, 2024
Blog
Secure BYO-PC Transformation for a Healthcare Services Organization
In the ever-evolving landscape of remote work, where flexibility and efficiency reign supreme, organizations grapple with the challenge of balancing accessibility and flexibility with security. We recently spoke with a healthcare services organization with a large distributed organization. They have a large number of remote and traveling employees as well as many contractors. The company […]
The Future of Remote Work is Local: Addressing the 5 VDI Shortcomings
March 19, 2024
Blog
The Future of Remote Work is Local: Addressing the 5 VDI Shortcomings
Work is changing. Employees are working remotely, from multiple locations and devices. They are accessing SaaS applications and conducting video calls. They are also expecting a frictionless technological experience. Yet, VDI has not. Virtual Desktop Infrastructure (VDI) still operates with the same complex and high-latency methods that have characterized them for the past two decades. […]
Why VDI Won’t Cut It for Healthcare Organizations (and Which Solution Can)
March 14, 2024
Blog
Why VDI Won’t Cut It for Healthcare Organizations (and Which Solution Can)
To ensure uninterrupted patient care, medical professionals need reliable and secure access to patient data and healthcare systems. However, the geographical distribution of health centers and personnel, operational variability between locations and entities, the need to support BYOD, remote work, acquisitions and the requirement to rapidly onboard employees to a wide range of apps, poses […]
The True Cost of Shipping Laptops to Remote & Offshore Employees
March 12, 2024
Blog
The True Cost of Shipping Laptops to Remote & Offshore Employees
Today, remote and hybrid work has become ubiquitous. With this shift, IT teams are being challenged more now than ever with shipping out more laptops to remote employees, contractors and offshore workers. The practice of preparing laptops to send out to new employees and retrieve them after they leave the company is time consuming, tedious […]
